The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). AK Operators Union, Local 47-74 reserves the right to change its payment procedures at any time without prior notice to you.

    Return Information
    AK Operators Unio, Local 47-74, Inc. offers a 30-day return, refund and exchange policy. You must contact (email or phone) AK Operators Unio, Local 47-74, Inc. prior to any return to receive a RMA number. All returns must include the original receipt and invoice, along with the billing address, shipping address, contact numbers, contact emails, and RMA number. Returns, refunds, and exchanges will take up to two weeks, not including transit times.
    It is recommended that you return merchandise with a carrier that offers tracking numbers and full value insurance on the parcels. AK Operators Unio, Local 47-74, Inc. cannot be responsible for any packages that are lost while being shipped to us. Please note, that USPS Priority mail does not offer tracking capabilities on packages, and they will only initiate a trace on packages after a 30-day waiting period.
    Items that are unused and in the original sealed packaging can be returned subject to a 15% restocking fee. The return must include accessories, manuals, documentation, and registration that were shipped with the product.
    If the packaging has been opened on the unused product, the product can be returned subject to a 25% restocking fee. The return must include accessories, manuals, documentation, and registration that were shipped with the product.
    Shipping charges and/or shipping costs are not subject to refunds. Products that are not subject to returns are custom configured products, used products, special orders, and items sold “as is” or “used”.